๐ฌ Support & FAQ
How can we help?
Find answers below or reach out directly.
How do I earn credits?+
Credits are given for free periodically. You can also earn additional credits by watching rewarded video ads in the Profile screen. Credits are used to enter PvP battles.
How does the combo system work?+
Place numbered tiles in consecutive order (e.g., 1 then 2 then 3โฆ) to build a combo. A 2-combo sends Cloud (fog), a 3-combo sends Vanish (hidden tiles for 3s), and a 4+ combo sends Shuffle (scrambles the opponent's board).
What are the tiers?+
There are 7 tiers based on your Glicko-2 rating: ๐ฐ Acorn (0โ899), ๐ฑ Sprout (900โ1199), ๐ Breeze (1200โ1499), ๐ฒ Forest (1500โ1799), โ๏ธ Cloud (1800โ2099), ๐ Moonlight (2100โ2399), โจ Zenith (2400+).
How does matchmaking work?+
We use the Glicko-2 rating system to match you with players of similar skill. If no suitable opponent is found quickly, you may be matched against a computer AI player.
Can I play offline?+
PvP battles require an internet connection. Time Attack mode can be played offline for practice, but scores won't be submitted to the global leaderboard without connectivity.
How do I delete my account?+
Go to Profile โ Settings โ Delete Account. This will permanently remove your account and all associated data. This action cannot be undone.
I found a bug โ how do I report it?+
Please email us at jaykaysm@gmail.com with a description of the issue, your device model, and iOS version. We appreciate every report!
๐ฌ
Still need help?
Reach out and we'll get back to you as soon as possible.
jaykaysm@gmail.comApp: Number Sliding Puzzle PvPยทPlatform: iOSยทDeveloper: jaykaysm@gmail.com